Terms & Conditions

1. Acceptance of Terms

By accessing the Aussie Smokes website, you agree to these Terms and Conditions. We may modify or update the website or these Terms at any time without notice. All promotions, product listings, and service details are governed by these Terms unless otherwise specified on their respective pages.This website is strictly for Australian residents aged 18+. By using the site or purchasing any product, you confirm you are legally permitted to buy tobacco products and smoking accessories in your state or territory.

2. General Disclaimer

Aussie Smokes is not liable for any loss, damage, or interruption arising from the use of this website or linked websites. This disclaimer applies except where prohibited by law.

3. Content Accuracy

We reserve the right to update, change, or remove website content at any time. While we strive to provide accurate information, we do not guarantee that all content is current or error-free. Electronic contact details on this site must not be used for unsolicited communications.

4. Intellectual Property

All intellectual property, including trademarks, product images, brand names, photography, product descriptions, and site layout, is owned by Aussie Smokes or used with permission. You may not reproduce, publish, adapt, distribute, or commercially exploit any content without written consent. Unauthorised use may breach copyright, trademark, and privacy laws.

5. External Links

Aussie Smokes does not control or endorse third-party websites linked from our site. Accessing external sites is at your own risk.

6. Policy Updates & Severability

We may update these Terms at any time. If any clause is deemed invalid, the remainder of the Terms will remain in effect.

7. Limitation of Liability

Your use of the website is at your own risk. To the fullest extent permitted by law, Aussie Smokes disclaims liability for any direct, indirect, or consequential damages arising from:
  • Access or inability to access the website
  • Inaccuracies or omissions
  • Technical issues or service interruptions
  • Loss of data, profits, or business opportunities
Where liability cannot be excluded, it is limited to the maximum extent permitted by law.

8. Warranties

Unless required by law, all goods and information are provided “as is”, without express or implied warranties. We do not guarantee uninterrupted site access, error-free operation, virus-free operation, or the accuracy of information. You are responsible for ensuring that any product is suitable for use.

9. Governing Law

The laws of Victoria and the Commonwealth of Australia govern these Terms. This website is intended for Australian residents only. Users accessing the site from overseas do so at their own risk and must comply with local laws.

10. User Responsibilities

You must:
  • Ensure your use of the site is lawful
  • Take precautions to protect your devices from viruses or malicious software
Aussie Smokes is not responsible for any system damage resulting from the use of this website.

11. Goods

We are not responsible for the content, nature, or effects of any goods purchased. You confirm that any restricted products in your order may be legally purchased in your jurisdiction.

12. Pricing

12.1 Prices may change without notice. Once an order is confirmed, pricing is fixed.12.2 Delivery fees apply as displayed at checkout.12.3 All prices are in AUD.12.4 Online pricing is final, as Aussie Smokes does not operate physical stores.12.5 Sale pricing is final and cannot be combined with additional promotions.

13. Orders

13.1 Orders are placed by completing checkout and clicking “Complete Order.”13.2 Each accepted order is a standalone binding agreement.13.3 We may refuse orders requesting commercial quantities.13.4 We may cancel any order without notice for any reason; cancelled orders will be refunded.13.5 Orders cannot be changed or cancelled once payment is processed.13.6 Website availability and order processing may be affected by technical limitations outside our control.13.7 Aussie Smokes is not responsible for failures, delays, or disruptions in online ordering due to internet instability.

14. Payment

14.1 Payments must be made using accepted credit cards (Visa or Mastercard). 14.2 Payment is processed when goods are ready for dispatch. 14.3 If payment is declined, we may request an alternative method or cancel the order. 14.4 We may decline card payments at our discretion.

15. Delivery, Risk & Title

15.1 We aim to deliver within the timeframe displayed at checkout, but delays may occur. 15.2 Risk and ownership transfer upon delivery to your nominated address. 15.3 Deliveries are handled by StarTrack, which may require identification. Failed delivery attempts may incur return-to-sender fees.

16. Faulty or Damaged Goods

Faulty or damaged goods will be replaced wherever possible. If replacement is not feasible, a refund will be issued. All defective items must be returned for assessment.

17. Returns

Please refer to our Returns Policy.

18. Indemnity

You indemnify Aussie Smokes from all claims, losses, damages, and liabilities resulting from misuse of the site, breach of these Terms, or unauthorised access using your account details.

19. Privacy

See our Privacy Policy for details on data collection and use.

20. General Provisions

Invalid or unenforceable Terms may be severed. Failure to enforce a right does not constitute a waiver of that right.

21. International Orders

Aussie Smokes does not accept international orders or international credit cards.

22. Business Identification

Aussie Smokes operates exclusively as an online retailer servicing customers across Australia.